We ask patients to please use the POD service to order their medication. (details below)

 The POD Service is very busy at the moment. Please be patient with the call handlers.

We  ask that you only order what you need

Repeat Prescriptions

Patients on long-term medication can order repeat prescriptions in the following ways:

• The POD (Prescription Ordering Direct) service. Just call 01952 580350 Monday to Friday between 9.00am and 6.00pm or email Tw.pod@nhs.net or online : www.shroptelpod.nhs.uk

• Online -Please call the surgery and ask for your personal code to be generated for connection onto Patient Access where you may also book appointments, view a brief summary of your medical records, results and immunisations etc
  
• In person - hand your repeat slip in at reception with the items required clearly marked.
• At our Priorslee site there is a post boxes at the side of the main entrance. This is checked once a day after morning Surgery.
• By post - send it to us with a stamped addressed envelope if you want us to post it back to you.

• You must allow a minimum of 48hrs for your precription to be processed i.e. If you request your script at 9.00 Monday morning it will not be ready for collection until 9.00 Wednesday morning at the earliest. This does not include the pharmacy dispensing time.

  Remember to take weekends and bank holidays into account.

   

Medication Review

Patients on repeat medication will be asked to see a Doctor, ACP or Practice Nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

From the beginning of April 2017 Telford & Wrekin’s NHS clinical commissioners will no longer support the prescribing of medicines that are widely available over-the-counter from community pharmacies, shops and supermarkets.

GPs will be asked not to write prescriptions for a range of treatments that can be bought without a prescription or a GP consultation. They often cost pennies.

The most common conditions GPs see that could be managed by over-the-counter remedies include:

• Back pain
• Headaches
• Strains and pains
• Heartburn and indigestion
• Constipation and haemorrhoids
• Diarrhoea and Vomiting
• Coughs, cold and fever
• Nasal congestion
• Allergies like hay fever
• Minor skin conditions, rashes, insect bites, sunburn
• Acne
• Cold sores
• Head lice

• Dr Jo Leahy, Clinical Chair of Telford & Wrekin Clinical Commissioning Group said: “We want to help educate people that many common conditions can be treated with over-the-counter-medicines from a pharmacy or supermarket. There is no need to see a GP or get a prescription.

  “Dealing with minor conditions has now become a major issue for the NHS nationally. The cost of treating minor ailments has risen to around £2 billion and if people with minor ailments used a pharmacy instead of a GP it would free up 57 million GP appointments per year for patients with more serious problems.

  “All GPs tend to see patients who really need something from the pharmacy or who have self-limiting conditions that will simply get better without treatment. It’s not true that a remedy prescribed by a GP will be more effective than something bought over-the-counter, and pharmacists are well qualified to advise on the treatment of minor ailments.”

  “Most patients are now aware that the NHS is under increasing pressure because of the growing demand. If more people educated themselves about how to treat minor ailments this would help GPs prioritise treatment for those patients who really need their skills.”

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90.
• 12-month prepayment certificate (PPC): £114.50
• 3-month PPC: £32.05
• HRT PPC: £19.80 for 12 months - Please check with the link below that your particular HRT is covered before you buy the PPC
• Medicines covered by the HRT PPC | NHSBSA

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Private Prescriptions.

There will be a charge for private prescriptions of £15.00 and you may incur pharmacies charges on top of this.

Some travel immunisations are not covered by the NHS and you will be charged both for the prescription and the medication/injection.

Please ask the Nurse for details during your travel immunisation consultation

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.