Patients will always be offered a face to face consultations where clinically necessary
The patient 'self book' appointment slots will be a telephone consultation in the first instance.
All telephone consultations are recorded for training and monitoring purposes
We operate on an appointment system and bookings can be made by telephone or by visiting the surgery during opening hours.
Emergencies are dealt with on the same day by the duty doctor.
Request an advanced appointment with this online form
We have four Doctors and a 3 highly experienced ANPs. If you prefer to see one of them in particular please let us know when you make your appointment.
You can call any of our telephone numbers and book appointments at any of our sites just let the Receptionist know where you would prefer to be seen.
Please note that an appointment is for one person only. If another member of your family needs to be seen please let the receptionist know before the appointment time as it is unlikely that they will be seen without an appointment.
All children under 16 should be accompanied by an adult whenever possible.
Practice Nurse & Pharmacists
In a number of cases it might be worth considering an appointment with our practice nurse or one of our clinical pharmacists rather than a doctor. They are qualified to deal with many conditions and you may be seen more quickly.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Complete this online form to cancel an appointment.
Extended Access Appointments
There are a limited number of extended access appointments. Hollinswood and Priorslee Medical Practice are working with Dawley Medical Practice and Wellington Medical Practice to deliver this service for our combined patient populations.
Appointments are available on weekday evenings and Saturdays and may be at the surgeries in Hollinswood, Wellington or Dawley.
Appointments will be with one of the members of the wider practice team including GPs, Practice Nurses, Advanced Nurse Practitioners, Urgent Care Practitioners, Clinical Pharmacists and Health Care Assistants and will be available to book up to 14 days in advance.
Appointments are a combination of Face to Face, Telephone and Video consultations
Please contact reception if you wish to book an extended access appointment.
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.