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There will be a new method of dispensing medication coming at the end of June.

It is called ODS - Off site dispensing system - all medication will be picked and packaged by a new robotic system.

All repeat medication will be sent to the robot facility where they will be chosen, packed and ready for pick-up 7 days after request.

With this in mind, please allow 7 working days  for your medication to be dispensed. The staff and Doctors are aware that you will be requesting earlier than has been allowed before.

If you have any questions please contact your local pharmacist or speak to a member of staff.

Repeat Prescriptions

nice_vlue_pillsPatients on long-term medication can order repeat prescriptions in the following ways:

  • In person - hand your repeat slip in at reception with the items required clearly marked.
  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Online - Please email your request to
  • The POD (Prescription Ordering Direct) service.Just call 01952 580350

We regret we cannot take orders for prescriptions over the telephone 

Medication Review

Patients on repeat medication will be asked to see a Doctor, ACP or Practice Nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

symbol error 3Remember -Please allow seven full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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